Experience designers have done a pretty bad job of creating a great experience for newbies to the industry. The HCD world can be tough to navigate when you don’t have a map.
I’ve been a human-centered designer since the late 90s (yeah, I know!), and I’ve worked with clients from a huge range of industries. I've built, run and sold a leading experience design consultancy, and I've coached and mentored a lot of designers along the way.
If you want to get started in UX, CX, HCD or service design, I’d be honored to help you get started. And if your career is a little stuck, you’re ready to take the next step, or you’re dealing with a tricky stakeholder, my experience may help you get to the next level.