Fast track your experience design career growth
Career tips, resources and insights emailed each week
Hi. I'm Lisa.
Experience designers have done a pretty bad job of creating a great experience for newbies to the industry. The HCD world can be tough to navigate when you don’t have a map.

I’ve been a human-centered designer since the late 90s (yeah, I know!), and I’ve worked with clients from a huge range of industries. I've built, run and sold a leading experience design consultancy, and I've coached and mentored a lot of designers along the way.

If you want to get started in UX, CX, HCD or service design, I’d be honored to help you get started. And if your career is a little stuck, you’re ready to take the next step, or you’re dealing with a tricky stakeholder, my experience may help you get to the next level.
Become the lead designer of your own career
Melinda Kerr, Creative Director
Moved from advertising into top tier global professional services consultancy
"Lisa is a powerful coach. She helped me pivot my career as a Creative Director in advertising to settle into into a new role in a leading professional services consultancy."
Louise Compagnone, Service Designer
Senior HCD practitioner who gained clarity on future career pathways
"Lisa helped me to step away from my day-to-day challenges to see what an ideal future could look like, and how to move forwards in that direction through a series of practical steps."
Lain Duong, Service Designer
Landed first permanent user research role
"I landed a CX research role in my new city within three weeks of Lisa's coaching and I'm finally off to a start with my CX career."
5-day Experience Design Career Kickstart
Sick of the no-experience, no-job conundrum? My free 5-day mini-course will help those new to experience design land their first design job.
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